Contact Us: Al Hilal Bank's Exceptional Support Services
Available 24/7 for Your Banking Needs
Al Hilal Bank understands the importance of reliable customer support. We are committed to providing you with assistance whenever you need it, 24 hours a day, 7 days a week, 365 days a year.
Multiple Contact Channels
Contact Center: Call us toll-free at 971 800 666666 to connect with our highly trained customer service representatives.
Email: Send your queries or requests to aalhilalbankae for prompt email support.
Electronic Form: Submit your message or request conveniently through our online electronic form.
Dedicated Support for UAE Customers
If you are a resident of the UAE, you can reach us directly at 600 522 229 for 24/7 assistance.
International Support
For customers outside the UAE, you can contact us at 971 2 499 4444.
Additional Support Channels
- Online Banking: File complaints or inquiries online for efficient resolution.
- Fax: Send faxed requests to 971 2 499 4444.
- In-Person: Visit any of the Central Bank branches in Abu Dhabi, Al Ain, Dubai, Sharjah, Ras Al Khaimah, or Fujairah for direct support.
At Al Hilal Bank, we prioritize customer satisfaction. Our team is available around the clock to assist you with any queries, account management needs, or other banking-related matters. Rest assured that we will respond promptly within 2 working days.
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